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Commercial Loan Processing Specialist, Garland Banking Center
The Commercial Loan Operations Specialist is responsible for performing a range of activities related to loan operations. You will ensure compliance with regulatory requirements and internal policies and procedures while providing exceptional customer service.
Responsibilities:
- Book new loans and renewals, review and verify all data entered is accurate based on supporting loan documentation.
- Review all documents submitted for new loans to identify any missing documents.
- Prepare loan documents.
- Work closely with the loan officer’s assistant.
- Fund draw requests.
- Identify and add tickles (exception items) to the system.
- Scan and index all customer and loan documentation.
- Maintain accurate loan records and documentation, ensuring compliance with regulatory and internal policies and procedures.
- File and maintain all credit and collateral files.
- Work with customers, insurance companies, and title companies knowledgeably and professionally.
- Perform other duties as assigned by management.
Qualifications:
- Knowledge of business entity types and required documentation.
- Knowledge and understanding of commercial real estate documentation and recording.
- Knowledge of construction and industrial loan documentation.
- Knowledge of consumer loan documentation.
- Excellent communication skills, both written and verbal, with the ability to communicate complex information clearly and concisely.
- Strong customer service skills, with the ability to build and maintain relationships with borrowers.
- Detail-oriented and able to manage multiple tasks simultaneously.
- Proficiency in Microsoft Office, especially Word and Excel.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Ability to work under general supervision and within a collaborative team environment.
Education and Experience:
- High school diploma or equivalent required.
- An associate’s degree in business administration, finance, or a related field is preferred.
- Minimum of 2 years of experience in loan operations or related field.
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
- Disability Insurance
Work Location: On-site, Garland, Texas
Marketing Manager, Garland Banking Center
If you are a results-oriented marketer passionate about driving business growth through innovative strategies, we want to hear from you! Apply now to join our dynamic marketing team.
Duties:
- Develop and implement performance marketing strategies to drive customer acquisition and retention.
- Plan and execute print advertising campaigns to reach target audiences.
- Conduct market research to identify trends, customer preferences, and competitor activities.
- Manage and update the company website using WordPress or similar content management systems.
- Create compelling copy for marketing materials, including website content, social media posts, and email campaigns.
- Oversee email marketing campaigns, including list segmentation, content creation, and performance tracking.
- Utilize Google Analytics and other tools to analyze campaign performance and make data-driven decisions.
- Collaborate with the sales team to develop marketing collateral that supports sales efforts.
- Develop and manage marketing budgets to ensure effective allocation of resources.
Requirements:
- Marketing management: 3 years (Required)
- Proven experience in performance marketing, print advertising, and market research.
- Proficiency in WordPress or similar content management systems.
- Strong copywriting skills with the ability to create engaging content for various marketing channels.
- Familiarity with email marketing platforms and best practices.
- Knowledge of Google Analytics or similar analytics tools to track campaign performance.
- Ability to collaborate effectively with cross-functional teams, including sales and design.
- Strong analytical skills with the ability to interpret data and make strategic recommendations.
- Experience in budgeting and resource allocation for marketing initiatives.
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Ability to commute/relocate:
- Dallas-Fort Worth, TX: Reliably commute or planning to relocate before starting work (Required)
Universal Banker, Garland Banking Center
The Universal Banker position combines the Account Services and Teller positions. The primary responsibilities of this position are to assist customers with the paying and receiving functions of the bank, assist customers with opening new accounts, CDs, and IRAs, and provide customer service for new and existing account holders.
Essential Duties and Responsibilities:
- Provide a high level of customer service.
- Perform processing of financial transactions, including cash transactions, with high
accuracy. - Identify customer needs and provide solutions.
- Handle maintenance and service requests for new and existing consumer and business customers.
- Assist customers with opening business and personal checking accounts, savings accounts, CDs, and IRAs.
- Must follow policies and procedures established by Texas Brand Bank.
- Performs all other duties as assigned.
Qualifications:
- Full-time - Must be available Monday through Friday, 8:30 am to 5:30 pm.
- Previous cash-handling experience
- Strong listening skills, excellent customer service skills, comfortable asking questions and identifying customer needs
- Strong oral and written communication skills; ability to communicate effectively and professionally in writing, in person, and over the phone
- Ability to work independently and as part of a team
- Ability to take initiative, assume responsibility, prioritize tasks
- Must have good time management, organizational, problem-prevention, and problem-solving skills
- Ability to complete tasks or resume tasks despite interruptions
- Ability to work accurately with close attention to detail
- Willingness and ability to adapt to changing business needs and deadlines
- Ability to maintain confidentiality of information
- Possess a work ethic that includes neatness, punctuality, and accuracy
- Exhibit a professional appearance and friendly demeanor
- Must be able to report to any of our locations in Dallas County
Education Requirement:
- High School Diploma or equivalent
Experience:
- Cash handling: 3 years (Preferred)
- Customer service: 1 year (Preferred)
Work Location: Garland, Texas
Work Remotely: No
Job Type: Full-time
Benefits:
- 401(k) 5% Match
- Bereavement leave
- Dental Insurance
- Disability insurance
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid time off
- Vision insurance
- Wellness program
Experience:
- Banker: 3 years (Required)
- New Accounts: 2 years (Required)
Wire Transfer Specialist, Garland Banking Center
The Wire Transfer Specialist is responsible for processing and facilitating wire transfer transactions securely and efficiently. This role requires meticulous attention to detail, a strong understanding of banking regulations, and the ability to ensure accurate and timely fund transfers while adhering to company policies and compliance guidelines. The Wire Transfer Specialist must possess excellent communication skills to resolve any wire-related inquiries or issues and be able to multi-task.
Key Responsibilities:
- Perform wire input tasks, approval, and related processes, including but not limited to reviewing wires entered by others, verifying wire details against documents, processing internal department wire transactions for the Bank, communicating with internal parties to correct wire details, and approving wires for release once verified for accuracy.
- Answer wire-related requests and issues professionally and on time via phone or email.
- Ensure compliance with regulatory requirements, anti-money laundering (AML) policies, and Know Your Customer (KYC) guidelines while processing transactions.
- Monitor wire transfers to identify suspicious or potentially fraudulent activities and report them to the appropriate authorities as required.
- Process incoming email requests and internal messages to prioritize workflow. Must work independently or within a team atmosphere using established procedures.
- Ensure that all wires are completed before the daily deadline.
- Address and resolve any issues or discrepancies related to wire transfers effectively.
- Perform all other duties as assigned.
Education/Experience:
- High school diploma or equivalent; a degree in finance, accounting, or related fields is a plus.
- Proven experience in wire transfer processing, preferably in a banking or financial institution.
- Working knowledge of the Dodd-Frank Act, Regulation E, U.S. Patriot Act: OFAC, Uniform Commercial Code 4A, FinCEN (Financial Crimes Enforcement Network), and Federal Reserve Board: Regulation J – Compliance Guide
- Working knowledge of FedLine and Wire Transfer Systems, preferred
Skills/Abilities:
- Excellent attention to detail and accuracy
- Proficiency in using banking software and systems for wire transfers
- Outstanding communication and interpersonal skills to interact effectively with clients and colleagues.
- Ability to work under pressure and meet tight deadlines.
- Complete heavy workload within established time frames.
- Integrity and confidentiality in handling sensitive financial information.
Benefits:
- 401(k)
- 401(k) matching
- Dental Insurance
- Health Insurance
- Health savings account
- Life insurance
- Paid time off
- Vision Insurance
- Disability Insurance
Location: On-site, Garland, TX 75042
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Harmony Bank is an equal opportunity and affirmative action employer. Qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as protected veterans.
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